I am writing this review as a warning to others. I...

I am writing this review as a warning to others. I recently sub-contracted Emrich Pro to do a granite job for one of my customers. The customers deposited on the slabs 2 months prior to being fabricated (COVID 19) not there fault. However, when it came time it took 10 days to get a layout appointment in Savannah GA. . At this layout appointment, they were supposed to go over orientation, seem placement etc. They did, but nothing was documented. They arrived on install day with the slabs not being cut to the layout the customer had approved, nor the seems in the correct location, and overhangs had 1/2 differences. They removed the stone and have had it since. They would not agree to make it right by cutting new slabs or any other solution but to make what they had mis-manufactured work. At this point the customer had lost all faith in there ability to make it right and I refunded their money. I asked that Emrich return some of my money that was deposited or work some kind of deal as this was their fault. I have asked for weeks to speak with Richard the supposed owner to no avail. All I asked was to do what was right!!!