L

Lyndsey Hicks
Review of HCTC

3 years ago

**Update** I received a phone call from HCTC only ...

**Update** I received a phone call from HCTC only a few hours after leaving this review. They called to offer help with improving my internet speed and offer helpful suggestions. I wasn't able to speak with them directly but I received a very detailed VM wanting to help my situation. I will be calling back tomorrow. Thank you all for your prompt response and willingness to help. You customer service is unmatched.

Everyday the speeds get slower and slower. I cannot watch Netflix without it buffering every 3 minutes. I pay for the highest speed Center Point is outfitted with and barely get half of what I pay for. Constantly having to reset the router. Definitely not worth it if you're out in the country. Currently exploring better options for my area.

Comments:

No comments