Been a customer for over 30 years. While having a ...

Been a customer for over 30 years. While having a great range of audio visual products. I wanted to purchase a set of high end open back headphones, (A) The staff member did not want to take a part out of a fresh box and (b) the second open back headphones I got to try were un listenable due to the noise level in the store. For all of its glitz & glam, it's a shadow of its former self. Unskilled and poor customer service.7