Close to convention, decent staff and turnaround t...

Close to convention, decent staff and turnaround time. I've only been at this hotel for conventions so I am not sure on how much more improved service could be upheld on less busy times. Cons: even at a 5 star, I will not ding because of amenenities it doesn't provide. Fridge and microwave should be standard, wifi should be standard. Shouldn't have to pay for extra.