Sara Becker

Review of Valet port Air NZ Parking

FLIGHTS TO/FROM: Los Angeles, California to Auckla...

FLIGHTS TO/FROM: Los Angeles, California to Auckland to Queenstown, New Zealand and Queenstown to Auckland
DATES TAKEN: 02/21/20 and 02/27/20

I always thought it was weird to review an airline, but my husband and I just enjoyed our experience with them so much that I had to say something. Actually, from now on when traveling to that part of the country, I'm sure we will make it a point to travel using Air New Zealand (it also helps that we fell in love with Queenstown)

LONG FLIGHT - For a long flight (12 hour sand 55 minutes from LAX to AKL), this was a blessing. It's always tough to make a long flight comfortable but I found the seats as comfortable as they can be for an airplane. It was easy to walk to the bathroom without feeling you were inconveniencing the flight crew and they were respectful of requests for water. I always hate when you feel like its an inconvenience to ask for more water. They also offer options like the space couch that's cheaper than first class.

SERVICE - Great service, as mentioned above, I never felt like I was inconveniencing the flight crew. Always nice to see how "green-conscious" they are - on short flights they had us hold onto our plastic cups, so we weren't using so many for 1 flight

IN-FLIGHT ENTERTAINMENT - the free wifi for the entire flight (only for the longer flight) made the flight go by even faster. The in-flight center was also packed with games, TV shows and movies - that I actually wanted to play and watch

INTERNATIONAL TO DOMESTIC TRANSFER - My biggest word of caution is the transfer from Internal to Domestic part of the airport. It is quite a haul and 1 hour and 45 minutes was BARELY enough time - we were walking to the stairs to our gate as they were announcing final boarding. It is a POSSIBLE connection in the time-frame if you know the airport. We walked the wrong direction (towards the gates) then realized the baggage check-in was the other direction - losing time. With automated check-in kiosks, it was also a little tough to get information on what to do to get our bags checked in for our domestic flight.

BOOKING - We booked both through their website as well as using our Chase Ultimate Rewards points