Rakshita Mehta

Review of The Chelsea Hotel

Worst hotel i hv been to . Zero service.. constant...

Worst hotel i hv been to . Zero service.. constant reminders were required for water bottles and then to be told after 3 hours of waiting..that we dont serve water.. .. this on 4th night of our stay...while water bottles were served on 1st 3 nights
cards not needed to access floors while thats the thing of the day.for security purpose.so basically any random person is walking outside ur room..it being a huuge hotel with 1540 rooms..scary scene.

Locker is in the bathroom n at such low level..

Thermocol glasses in room for coffees teas..seemed like we were in a hostel

The most disgusting breakfast system ever... never invite your guests there for breakfast there as payment system is pathetic. Coffee machine was not working in the coffeeshop for 3 days out of 4 that we were there.. the resttt which is open till little late and can serve you a good coffee and beautiful cherry cake has grumpy server of an old woman who needed pampering to smile..
My credit card was swiped for pre authorisation and debited at at that stage itself-who does that?yet to be refunded aftee 2 weeks and 2 reminders
Long concierge queue always

Location 5/5
Room size 4/5
Rest all 0/5
Spend a little more n stay in the amazing historical Fairmont next doors... or there are plenty of hotels of all categories around
Chelsea-u spoilt my Toronto experience