Justin Mccart

Review of Chapman Auto Plex Scottsdale

Me and my wife had been in the market to buy a Dod...

Me and my wife had been in the market to buy a Dodge Charger . We were doing business through Eric Knox . We live in Victorville ca . We were told that we were approved and that all we had to do was drive to Scottsdale make our down payment and sign some papers . When we got there after driving five and half hours . The finance manager named Eric said that we can not get the deal done because Insufficient income requirement . Before leaving we asked multiple times that everything is finalized. The finance team didn t look at our bank statements that we sent them at 9 am that day until we got there at 6:30 pm .
My problem with them is it s clearly unprofessional
And ethically wrong to ask people to travel from a far place knowing they cant Qualify for the vehicle they desire to corner them into buying another Vehicle just to get a sale . After confronting Eric the finance manager stating to him that this is part their responsibility he was very rude to my wife And straight out said they take no responsibility for having us drive five hours for no reason. I hope anyone thinking about shopping here thinks twice and does them selves a favor stay away from here.