We have had a gravity payment account for almost 2...

We have had a gravity payment account for almost 2 years during this time we have used eBay to establish a customer base on our direct order website. We have finally hit the point where most of our pre-sales where being processed through the website recently. Gravity has decided now is a good time to accuse us of being a scam and is currently holding 6K in payments that are needed to pay for the product ordered by our customers so we can ship out on the release date.

They are requesting bank statements be sent over email, I can not think of a worse idea than asking for sensitive bank information over email.

This is nothing more than a poor excuse to sit on a huge chunk of capitol.