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Monterrey Security absolutely bungled the Chicago ...

Monterrey Security absolutely bungled the Chicago Open Air festival. Completely unprofessional and poorly managed event. Waited over two hours to get in and missed half the bands I paid over $100 to see. Understaffed the main entrances, while they had staff standing around at the VIP entrances doing absolutely nothing. When I complained at the VIP entrance to Monterrey staff I was ignored. Security personnel were then letting unhappy concert-goers cut in line after waiting for extended periods of time, further delaying the people who waited in line. I will not return to another Open Air event, or to SeatGeek stadium in the future.

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