Nathan from the Services department is amazing! Us...

Nathan from the Services department is amazing! Usually when dropping your car off at a dealership service department, your scared as hell of how much that bill will be, but Nathan made the process as least painful as possible! He made sure there was a loaner car available for me, and was super accommodating to my schedule during the pick up process. While my car was at the dealership, he always responded to my texts... which made me feel like my concerns were important to him. If I have any questions, concerns or issues with my car, I will DEFINITELY be calling Nathan directly, having a go-too person is EVERYTHING! Thanks so much Nathan and Lexus of Concord!