I had high hopes for Fujiyama, but was let down by...

I had high hopes for Fujiyama, but was let down by poor service and bad quality. I had reservations at 6:00 for a party of 12 people. We were not seated for over an hour. The staff was clueless and had our entire party stand in the middle of the restaurant for 5 minutes while they figured out where to seat us. The cook arrived at 7:30 to our table and put on a nice show, however, I was placed behind him so I could not see. The drinks I ordered were never refilled on their own. I had to ask several times, tracking down the waiter, to get a new drink. The steak was extremely chewy and poor quality, and the rice was half cooked as it contained hard pieces of uncooked rice. Between my wife and I, we paid $87 for dinner. There is also an 18% tip that is automatically added to the bill. This is very wrong; because, the waiter made as much effort as a worker at McDonalds would. I will not return and I highly recommend others to spend their money on a better value dining experience.