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My husband and I went into the Belle Haven Apartme...

My husband and I went into the Belle Haven Apartment on 3/6/18 and was taken on a tour by Jesse. We left and returned the same day to pay our application and administration fee. On 3/8/18 I received an Welcome letter through email. On 3/14/18 we paid out deposit for a move in date of 3/17/18. On 3/17/18 my husband and family moved in our sofa, love seat, 3 bedrooms sets, pictures, some clothes and kitchen ware. My started setting up the kids bed and found a bed bug on the wall. Then the bed bugs started coming from all over. I was at work when my husband called me with this problem. Of course it was after hours and the office was closed. Jesse called me back and stated that there was no way the bed bugs where in the apartment because the apartment was inspected and treated. I told him that we never had any type of bugs in our house so I'm confused to how this could happen.
I took off the next day and went to the office to get this straighten out. Again Jesse stated that there was no way that their apartment had bed bugs, we couldn't get out of the lease. Long story short I asked to be moved to a different unit. WELL GUESS WHAT? That unit had bed bugs as well. Mind you our furniture is still in the first unit waiting for someone to come treat it several days later. So the unit had no furniture in it and there were bed bugs crawling on base boards, walls and near the vents. I videoed the conversation with Jesse and of the bed bugs crawling along with photos. Then I was told we would be released from our lease and our money would be refunded to us. Our furniture would be treated and they would let us know when we could pick it back up. WE THREW ALL OF FURNITURE AWAY!!!!!!
I forgot to mention we only had 15-20 more days to move out of current residence due to the owner selling. Again long story short it's 4/13/18 and we haven't received a refunded and no one from the corporate off has contacted us to apologize. Oh and I emailed and left a message for Lindsay Stanley. I've called today and left another message and I'm currently waiting. I'M STILL WAITING ON RETURN CALLS AND A REFUND.

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