I have been trying to get on a patient portal for ...

I have been trying to get on a patient portal for a year and a half (off and on). This week I tried again. The Staff I have spoken to have not treated me like a valued customer , who has a serious health issue and needs to have the patient portal work. The Staff has done somethings but definitely not gone out of their way to assist. I acknowledge Cassandra who is a nurse for being the one who has gone out of her way.
My issue is resolved and I thank Phani and Eli for their help.