Romi

Review of PB Bell Companies

Reply: Good that you are not managing. Yes your te...

Reply: Good that you are not managing. Yes your team has members like Ms Hotujac who throws HER MISDOINGS on the residents. Highly incapable. And I wrote to others at PB Bell as well. Needless to say I did not receive any response. The horrid call from the manager still leaves me dumbfounded.

Mission springs managed by PB Bell.

-Water is a big issue. On average 25-35 days in a year there's no water or hot water. Same for Heating and A.C.
-Security is a big issue. The main door has just one lock. We had to call the police once because a stray person came to our door at 11:30 pm. The security gate has been open for months. Our shoes got stolen from the porch.
-Cats hovering around the complex.
-Unprofessional people at the office. Poor work. Management talks in a condescending way.
-Maintenance requests takes about 2-3 reminders and about 2 weeks to attend if at all they do come. This company seems to be trained on 'how not to be customer oriented'!
-Be very careful at move out. Take pictures along with the person inspecting and keep it as proof because they make wrongful move out charges.

The company's reply to other reviews here shows how non customer oriented they are.