Roxy A

Review of Sirata Beach Resort

We stayed for 5 days. It s such a nice place, but ...

We stayed for 5 days. It s such a nice place, but so short staffed that this hotel is going to implode. All staff working so hard but exhausted and overwhelmed. Not enough staff at Harry s or in housekeeping, or front desk. Housekeeper in tears after being overworked and yelled at, restaurant staff just checked out due to being over worked and treated badly, tried to call front desk they just hang up on you. Every time I called even from my cell. Waited 45 to check in, than an hour later we waited an hour in line just to get keys.

This place was packed during our stay.. and being held up by a handful of overworked people. Hard to enjoy your hard worked vacation and not feel bad.. for them.

Too many guests and not with staff.