I have been check in yesterday to meila hotel in M...

I have been check in yesterday to meila hotel in Milan, They ware my favorite hotel in Europe as I recently stayed in to Meila Barcelona.

However the Milano hotel, is below than expected and have a lot of wired policy .. !
They dont have concierge !
They charge 5 Euro for a boiler !
The bed are really dusty and not comfortable!
Bed are soo old !
The towels are too old !
Its takes me 1 hour for check in !

I dont think this should be in 5 star hotel !! It is a way different between milano hotel and Barcelona.

I will never come back again here