The people behind the counter that I've encountere...

The people behind the counter that I've encountered are nice, and have had good conversations about various ammunition and small game hunting. I like the handgun range better because it tells you what distance you're at vs the rifle where you have to eyeball it based off marks on the wall. As a beginner shooter, I love the fact they will lend you ear protection. I've never noticed any safety concerns though a previous reviewer is right -- many holes in the ceiling. I know I've put a few there along with my novice friends. It isn't a huge red flag to me, though it does indicate that there are many inexperienced people shooting here. To be clear, I've never bought anything except range time and a few rounds from them, and have only rented two handguns from them which worked beautifully even in my amateur hands.