They are utterly, utterly, useless. I genuinely d...

They are utterly, utterly, useless. I genuinely do not understand how this business can operate. These people will go out of their way to make your life difficult, to avoid dealing with any property complaints or issues whatsoever. In my building they at one point, changed the locks on the bike store without providing residents with new keys. It took me several months and many phone calls and emails before they sent me new keys, and when they did, the keys were just a copy of the old keys which no longer fitted the lock. They frequently lie about things on the phone and then deny any knowledge of having made any promises.