Danielle H

Review of Volkswagen Group of America

Horrible people. I bought a brand new TDI in May 2...

Horrible people. I bought a brand new TDI in May 2012. Since May 2012, it has been in the shop 8 times over check engine light and numerous repairs. I've had it towed out of pocket 2 times, and the 3rd time they towed it. I had hope when I contacted VW of America, but it turns out they are completely useless and do not care about losing clients for life. I wanted a new SAFE RELIABLE car, which is what I thought I bought, and the most they offered me for my issues was $1k towards a new car. HA! Don't even waste your time trying to get satisfaction by calling them. Check VW forums and see how horrible this company is. I've never talked to such unprofessional, horrible people in my life. I'm going to BBB to file my complaint because VW of America is a joke.