Cheryl-Lynn Johnson

Review of Oakridge Ford

On my January 13-14 visit, Brandon Lilley was extr...

On my January 13-14 visit, Brandon Lilley was extremely professional and very helpful. On January 3rd I had the Escape in to have the cabin cooler pump replaced and dealt with Amber Holmes at that time and once again, she was very patient, professional and helpful. On both occasions I was advised that the necessary work was out of warranty but both Erin and Brandon were able to somehow manage it so that the work was covered by Ford. This was certainly not an expectation on my part and quite honestly a welcomed surprise.

While walking through the service area, Kelly Karl-Begg caught my eye and made her way over to me to see how I was doing. I'm always impressed that Kelly recognizes me and takes the time to have a chat.

The shuttle drivers are always prompt, on time and courteous.

Overall I am very impressed with the service I receive at Oakridge Ford and have expressed this with my neighbour on several occasions. He recently leased an Escape at Oakridge!!