Lorann Ginger

Review of Balsam Lake Club

Massive attitudes on these people who believe they...

Massive attitudes on these people who believe they own the channel. Including the service manager. We bought our boat new from Pride and spent over 200K. We often boat by this location at a very respectful speed with little wake which is at times challenging to control and every single time some woman in a pride shirt decides she s the channel police and very rudely screams at everybody to slow down when we are traveling slowly at 9Klm per hour in a posted 10Klm zone. If they have millions of dollars in boats them do better job protecting them with a retaining wall or get off the lake and open a dry Maria. We are getting sick and tired of the attitude with this company. When calling customer service to complian the customer services reps are also rude. This ones name is Dana. Beyond ride and argumentative and hung up on us. We will never purchase a boat from this company again. Pride believes there s#%t doesn t stink and it s Evident with every interaction we ve had with this company to date. Not to mention their fuel is .10 a litre more than rosedale marina right next door. That speaks volumes to me. They also love to rip people off. Stear clear of this place literally and figuratively or they will rip your head off. Oh and don t you dare play your music on your boat because that will also piss them off.

Have fun boating my friends that read this. Okay your music loud and enjoy your summer.