D Moon Jones

Review of Nintendo of Canada Ltd

Exceptional Customer Service!! This was a Top Notc...

Exceptional Customer Service!! This was a Top Notch Experience!
I had an issue with a switch and I had to ship the unit to Vancouver for servicing. Purolator (Shipping Company) Dropped the Ball big time by sending the unit by surface from Totonto although the request paid for was by air courier. when the unit reached Vancouver Service center there was only 2 days turn around before it needs to be received back at my address as my kids were traveling with the Switch. the Team at Nintendo Canada sure stood up to the mark and made sure the unit reaches back to us 5 minutes prior to my kids left home to catch a 15 hrs flight.
Thank you so very much to all the members at Nintendo Canada who assisted us with is - this was one of the A+ experience.