John Tocco

Review of Royal Cracovia

Tried the restaurant tonight. Had 6pm reservations...

Tried the restaurant tonight. Had 6pm reservations. Tried to order a pizza, but the man working the station didn't know how to make a pizza. They were not taking orders for pizza, he was just trying to figure it out. So 1/3 of the menus is not available. Order was placed by 6:15. Took 45 min for burgers to come out. Were like hockey pucks, well done ( ordered mid rare ) and cold. Sent it back. Took manager 20 min to come over and let us know the kitchen staff was ALL new. He was willing to take the burgers off the bill. DONT WASTE YOUR TIME things are not good right now!