Eva Nunlist

Review of Bonaventure Resort and Spa

Was here for a conference. Carpet in the room we s...

Was here for a conference. Carpet in the room we stayed in smelled as well as the elevator. There was no microwave or refrigerator in our hotel room and one hanger in the closet. Had to request additional hangers. TV remote did not work. Despite calling front desk 3 times to replace it, no one responded. Service at the Banyan restaurant on a Wednesday night was horrible. Drink server did not come by our table until we were halfway through our meal. When we requested hot water, the drink server forgot and we had to remind him as we were nearing the end of our meal. The hotel room was very dated and our room view was of a construction area. The only saving grace was the spa staff including hairstylist who were very friendly, welcoming, and helpful. Do not plan to stay here again.