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Peter Rae Review of Pulse Energy
Very helpful customer service staff and I apologis...
Very helpful customer service staff and I apologise to the lady that I was rude to when I first rang because I couldn't understand what had happened with my account. (Sorry, I can't remember her name). I received a final bill from Pulse but I hadn't asked to close my account. Apparently another power company had tried to sign up someone else to my address because the street names are the same but the suburbs are different. Scary to know that can happen!! But the people at Pulse spoke to the other company and got everything sorted. I hope you can pass on my sincere apologies to the first lady I spoke with.
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