Anthony Brown

Review of Long Beach Memorial Medical Ce...

Horrible service, uncaring, unorganized, and unpro...

Horrible service, uncaring, unorganized, and unproffessional. After many hours they put you in the little ER rooms and forget about you. This place is just the same as UCLA Harbor or USC free hospitals. The quality of care and service in the ER is not even worthy of 1 star. I was post op major surgery with complications (internal bleeding) and was dehydrated. They did not give me water or an IV to combat that. My surgeon who does not work there was very angry they wouldn't help. After numerous times telling doctors, nurses and anyone who would listen that I needed water and protein they went on deaf ears. I would spend hours not being checked on. Finally after lab work and a CT scan they told me hours later that I may have needed emergency surgery for a very large blood clot that was caused by the internal bleeding. That is why they never gave me water. That was many hours after I asked for water. Why didnt they tell me that when they were talking about surgery. Come on start an IV on me you idiots hours earlier then if you knew im dehydrated. It was determined I needed a blood transfusion only and the clot was ok. At 7pm they said they were going to do a transfusion and should be released at 12am. Nope waited over 2 hours before the first blood showed up. The staff does not pass anything to each other or to shift changes. They write down wrong info on your files and have to be corrected numerous times to have them fix it. Finally after 2 transfusions, 1 hour observation time I was released at 2am. 14 hours after we started the process. Something that should have been done in the first few hours. Their was no urgency to find out why or fix my internal bleeding or get me water, an IV and transfusions. Luckily the bleeding stopped on its own. Although they knew I was post op major surgery and knew I was seriously sick I was put to the back of the line. Funny I have duel health insurance and all bills are completely paid. I will no longer use any facility that is run by this crappy health company. Oh by the way I see St. Mary's hospital has scored higher then Memorial as a better hospital. After reading other negative reviews they all resolve around the bad ER.