Alero Popo

Review of Holy Cross Medical Center

This is a follow up from my previous review I rece...

This is a follow up from my previous review I received a letter from Crystal Mcbee basically stating that all my allegations about the room I was staying in were false. My room was COLD a technician came in and confirmed the unit wasnt working but somehow when I left the room they said it was working I was given two space heaters and the staff at holy cross hospital is proud to say that they provided me space heaters when they should be concerned about their HVAC system not working. I had two bug bites which two night nurses one named SOHEE confirmed and saw the bites and told me it looked like mosquito bites, They flattened by morning so the male nurse I had in the morning claimed I had nothing on my skin. I declined to be changed to a room on the same floor because they told me there was no difference between the rooms that they were all like that. By the time they had people come to my room to see what was going on it was to late I was going to be discharged in three hours so there was no point for a room change. This was my second time being put in holy crosses filthy abandoned pediatric ward the first time I was there I demanded my room be changed or transfer me to another hospital because the nurse herself confiremed the room was dusty and said all the rooms are dusty fortunately I had competent nurses the first time who knew those rooms were FILTHY and transferred me out of there. it s not suitable for a newborn nor is it suitable for children if they want to continue to use that place serious renovations need to made or simple basic cleaning and dusting of the vents won t kill maintenance. And if their pediatric ward was TRULY an extension of the maternity ward they would have everything a new mom needed on that floor but they DONT EVEN have pads. Unfortunately I don t know how to upload pictures but I have pictures of the dirty vents the dry pee that was on the floor in the bathroom and the space heaters I was provided.In the future if I have another child I ll make sure I m not delivered here even if it means paying out of pocket to go elsewhere. Nancy Nagel, Leesa Wishart,Tony Abernathy and Ms mcbee need to go and inspect the rooms for themselves I m sure they wouldn t even allow their family members to be put in those rooms.

I toured the labor and delivery room and expected to be put in a nice room after delivery instead I was put in their OLD dusty pediatric ward. The room was super cold and I was brought a space heater because they said the mechanic can t fix the thermostat, the room was still cold and the nurse asked if I wanted to move to the chair since the bed can t be moved.Something bit me three times on the bed I was given and the nurse for some reason thought it was funny and asked me if I wanted to take another shower. My nurses were all sweet except for my last one. If they want to put mothers and babies in their pediatric ward they need to update it to look like the maternity floor. So disappointed with my stay here.