As others have stated this company is a scam!

As others have stated this company is a scam!
My mom moved into a handicapped accessible apartment a few years ago. This is the same apartment my friend and her daughter lived in right before.
The carpet was not cleaned and needed replaced badly. The door to the bedroom had to be removed by maintenance for her wheelchair to fit through the door. The drip pans on the stove were filthy and I replaced them out of pocket.
There were numerous scrapes on the front door from the former tenants wheelchair.
They were working on a truly handicap apartment across the breezeway, kept begging mom to move into it. I moved her out of state with me so she could get the medical care she desperately needed.
We left a forwarding address and my personal cell number.
We never received her deposit, no big deal the walls needed painted.
Today we checked her credit and they have put $1,200.00 on her credit report.
We never received a letter about damages or her deposit.
Oklahoma state law states:

A. Any damage or security deposit required by a landlord of a tenant must be kept in an escrow account for the tenant, which account shall be maintained in the State of Oklahoma with a federally insured financial institution. Misappropriation of the security deposit shall be unlawful and punishable by a term in a county jail not to exceed six (6) months and by a fine in an amount not to exceed twice the amount misappropriated from the escrow account.

This is the most important part! That was not followed.
(B. Upon termination of the tenancy, any security deposit held by the landlord may be applied to the payment of accrued rent and the amount of damages which the landlord has suffered by reason of the tenant's noncompliance with this act and the rental agreement, all as itemized by the landlord in a written statement delivered by mail to be by return receipt requested and to be signed for by any person of statutory service age at such address or in person to the tenant if he can reasonably be found.)

If the landlord proposes to retain any portion of the security deposit for rent, damages or other legally allowable charges under the provisions of this act or the rental agreement, the landlord shall return the balance of the security deposit without interest to the tenant within forty-five (45) days after the termination of tenancy, delivery of possession and written demand by the tenant. If the tenant does not make such written demand of such deposit within six (6) months after termination of the tenancy, the deposit reverts to the landlord in consideration of the costs and burden of maintaining the escrow account, and the interest of the tenant in that deposit terminates at that time.
C. Upon cessation of a landlord's interest in the dwelling unit including, but not limited to, termination of interest by sale, assignment, death, bankruptcy, appointment of receiver or otherwise, the person in possession of the tenants' damage or security deposits at his option or pursuant to court order shall, within a reasonable time: