Furious that this company due to 1 person being si...

Furious that this company due to 1 person being sick closed the door to their factory today as I was en route from liverpool.

Duresta got my first order wrong. Right sofas , wrong material. Factory error and months of waiting.
But I was willing to give you another chance !!!
I sent an email early that morning to request the appointment but followed this with a call.
I was shocked to hear that it was closing at 10.30am. Due to the key holder being sick.
I have my own family run business and I have never closed my doors and we have dealt with devastating issues and we managed to keep things running.
Cannot believe such a large company can carry on like this. Very unprofessional.
I have had to give this 1 star to get my post out there. But I would give 0 stars for 0 service.