I'm really not sure where to start with my experie...

I'm really not sure where to start with my experience with a Law Firm based out of IL when I am located in Arizona. It was sketchy and I kept getting phone calls. I started making payments to Wilber with an associate who defaulted me and I did not get another chance. Until I got a phone call from Attorney / Paralegal Trell (unsure last name) who was a pleasure to work with from the jump. I think we had over a total of 50 phone calls together getting this sorted out. He offered me many options, he saved me money and despite all the problems I had with my bank and my job not allowing me to take phone calls he worked with me. He made sure there was someone to contact me when he was out of office (I think her name was Tina) along with a couple other ladies who were helpful and not rude in the slightest. Trell worked through my bank issues with me, did not get frusterated with me, checked in on me on multiple occasions, worked with my work schedule, and ultimately got me all settled and even had my "Release" emailed to me same day. Why I'm really writing this is because today I decided I wanted a physical copy for my records. I called in today and he was ECSTACTIC to speak with me again when I was expecting him to be annoyed with me calling in again. He said he would get it to me no problem we chatted for a little bit and he mentioned that I could assist him here. Thank you so much for your help Trell. Even in a bad situation there are people to help you and guide you all the way. - Christyn P