Juan Puerto

Review of Parrot Jungle and Gardens

Super disappointed with the customer service. We w...

Super disappointed with the customer service. We went to have dinner with another couple since it had good reviews. Everything went ok, food and everything was average. But the review is not about the food or about the location, is about the valet. The I noticed that my designer brand glasses had been stolen from my car. They left the case but it was completely empty, so I call them to report the incident, so they can look into it and make sure it doesn t happen to other customers. They completely ignored my complaint. Not even an apology or let us look into it, nothing. Please make sure to not leave anything in the car because it can be stole and clearly Joia is not going to do any about it. They completely gave up on providing a class type customer service.