L

LOL

4 years ago

Im beside myself. My friend has been doing busines...

Im beside myself. My friend has been doing business with this company for many years. When someone needs my assistance in a case like this, its got to be bad.
My friend brought in his "own phone", like the " comercial implied". Be known that spectrum mobile just wants people to show up. Lets make something really clear right now, they do not mean to say ALL phones.
So he signs a yearly contract, in addition to years of cable and wifi, and they tell him he has to repair his own phone, and continue paying on his contract.
In thier words they say, unless he wants to "ruin his credit rating".
Funny that spectrum checks new costumer credit ratings and his is not great.
Anyway, and by princible, honoring your customers should absolutly include an insured policy in any yearly contract!!

Oh, hes going to pay on his cell phone contract alright, but i suggested he drop his landline, wifi, cable and call Xfinity.!!!!

Your Welcome !!!

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