Tomas T

Review of Galles Motor Company

I had an 11 am appt. to unlock a radio, arrived at...

I had an 11 am appt. to unlock a radio, arrived at 10:30 to get checked in. I waited for over 3 hours and kept inquiring about my car as I was told it would only take 90 minutes. Whats the point in having an appointment? Finally, they said it would take another three hours, mind you I was supposed to be at work and had to cancel a meeting. Then I told them I would leave it if they can take me to work which was less than a mile and a half away, and they said no, we don't do that here. I talked to several people in their waiting room and they all had way more complex issues than me and they were being helped way before me. I just wasted over three hours of my day and 2 hours of vacation I had to use and still didn't get my radio unlocked. Heading to Reliable, they will do it cheaper and said only 45 minutes, max. Never going back to Galles for anything.