Carley Maxwell Review of Fredy Kia
Inquired about a car. Informed the dealership we'd...
Inquired about a car. Informed the dealership we'd like to test drive it and were coming in from out of town (1 1/2 hr drive). Sent a message when we were on the way just yo make sure the var was available.The salesperson we were corresponding with told us it was ready to go. When we arrived another person took over and told us to deal with him. We told him what car we were there for. He gave us keys and we inspected the car. It was dirty inside, food or drink spills on console and seats and a bag of food and drink bottles tied up in back seat like someone was living in it. Turned on car, had 12 miles of gas. I informed the sales person we didn't have enough gas for a test drive he said that was enough to go Do a turnaround on the feeder road. The have to drive and put gas in it so that we could give it a proper test drive. He did not seem to care and most dealerships would at least have a 1/2 a tank. Customers should not be having to put in money to test drive And the car should be at least decently cleaned. There was no attention to detail no motivation to Accommodate the customer. The attitude was oh well take it or leave it. Scratches all over the car and on the tinted driver's window. Broken compartment in the car all 4 rims on the wheels were trashed and the heated and cooled seating did not work.
We brought it to his attention and he did not seem to care or want to try and work with us on an already overpriced car. After attempting to call the dealership a few times the next day we gave up. I am so glad we did because we found a much better car that was clean for a good test drive and that dealership was top notch.
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