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Bertha Ibarra

3 years ago

I m at the ER and the Nurses got the rooms mix up...

I m at the ER and the Nurses got the rooms mix up thinking that the a room was open for my daughter, then they put me on a different room, I been waiting almost 2 hours no one came finally I asked and they drop the ball they didn t even know that she was in a room waiting for a doctor . This is the worse experience How can this happen?

After the visit they took ownership of the mistake and they apologized I will give them a second chance.

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