This complain is regarding one of your security gu...

This complain is regarding one of your security guard staff at Tesco Express S779 in Shelton Square, Coventry, named Adeola Banwo. On Thursday 4th June 2020 at around 4.30pm, my husband and i went grocery shopping at Tesco. As we were about to pay for our items at the self checkout till, this man Adeola Banwo shouted very loudly and rudely to my husband to move all the items and pay them at the cashier. He refused to listen to my husband and gestured rudely towards the till. When my husband asked him the reason for his uncouth, rude behaviour of raising his voice and shouting at us, he dismissed us and was shouting again without apologising. I am very angry and upset at the treatment that this security guy has shown to me and my husband.

This is NOT the only incident where he was rude to us. It has happened MULTIPLE times in the past. I feel strongly that Adeola Banwo has been stereotyping me and my husband as we are foreign students from Malaysia studying in the UK. This is unacceptable and I hope that your company take serious actions and warnings against him for his despicable behaviour. This is not how a customer should be treated. Please conduct proper checks before hiring security guards next time in order to avoid hiring an uncivilised person.