Fabienne Jules

Review of Woburn Toyota

From the moment I stepped onto the property, I was...

From the moment I stepped onto the property, I was met with welcoming smiling faces, that offered their services immediately. Everyone is so nice. My first-time buyer nerves quickly disappeared. I met with Ernest, who was absolutely awesome! He was very knowledgeable, patient (especially with the added stressor I like to call mom), charismatic, and empathetic towards my concerns and feelings. During the time spent at this establishment, it didn't feel like a business venture, but time we'll spent with friends. I was treated like a person and not another number. For instance, my mother suffers from diabetes and hadn't eaten all day. As soon as Ernest caught wind of this, he brought her back lunch and a beverage (not from the vending machine). I am so content with my purchase, and cannot wait to buy another vehicle from here! Absolutely incredible experience. If you're looking for efficient, knowledgeable, and genuine service...Ernest is your man, and Woburn Toyota is the place!