4 years ago

This review is solely for the service department. ...

This review is solely for the service department. I came in on 7/10/18 at around 2:30 for the quick service oil change in my new Durango SRT. I pulled in and only 3 cars were there, 2 of them already sitting empty. I waited for nearly 20 minutes while plenty of blue-shirted workers ran around and even got out of the car and stood around and was not acknowledged. Needless to say the quick oil change wasn t going to happen so I left.

Unacceptable service for a $70k truck.

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