Terrible customer service. Reservation was made w...

Terrible customer service. Reservation was made wrong and manager was not at all helpfu to accommodate our needsl. Special requests were ignored. Manager was rude, condescending, mean and never offer an apology. We had to call to have our rooms clean. To be fair most of the personnel was friendly. Overall very disappointed for such an expected family vacation and planned in advanced. Will not be staying there again.