NOT WORTH THE STRESS! I have never been so frustra...

NOT WORTH THE STRESS! I have never been so frustrated over something that should offer me piece of mind. I have had an account with Alliance security for sometime now and have been having nothing but the hardest time. Every time you call its a 30 + minute wait for any assistance unless you want to open an account with them (ironic). I have been trying to get a technician out to us for Months now and i am not exaggerating and have been only hitting dead ends. Today i had scheduled yet another appointment and much to my dismay the technician did not show up. No phone call was made i had to call out of work for nothing. I began calling Alliance technical support and they are the rudest / most uninformed people i have ever dealt with in my life. They would hang up mid conversation. Gave me extension numbers to reach them out personally and i say THEM because it was 4 different technical support associate that i spoke to in one day and i got nowhere. They give you their extensions but when you call back they dont answer. They dont call back when they say they will. Not only is communication with this company so impossible but when you do finally get a hold of someone their lack of professional communication amongst themselves is so off that you get NOWHERE. I dont know why i have been having such a hard time i envy those who are happy with this company because im at the point where i have ORDERED the system and monitors with cameras and sensors to all be removed from my home. Im done GOOD LUCK to whoever reads this and decides to go through with them.