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Funky Paws Dog Spa

4 years ago

I was not surprised to check reviews this weekend ...

I was not surprised to check reviews this weekend to see that others had a similar experience to mine at this dealership. I was going to move past the treatment I received last week from the sweaty man on the sales floor who didn t want to help me or even be there... Please, if you don't want to be at work, save the public the awful experience of having to deal with you. I came to Blue Spruce wanting to trade in my early 2000 s Subaru for something nicer with better mileage. I approached the salesman myself, and pointed out the vehicle I was interested in. Unsurprisingly, it had a Boulder Price Tag, which was a little bit more than I was comfortable with for the model. I asked him what the chances were, if I liked it and were to proceed with the purchase, that he could take it down a few hundred dollars for me to help with taxes. He actually smirked at me and informed me that there is a no-negotiation policy a policy not obviously stated on autotrade, the showroom, or the cars on the lot. The entire time I was speaking to this clown, I felt like I was being spoken down to, and this is never, absolutely never, OK in the service industry. I own a grooming salon, and if I were to treat clients the way I was treated I would be run out of town. I understand that in the service industry you deal with idiots every day, but I asked a perfectly normal (and not stupid!) car-buying question. Sorry to say I will not be revisiting Blue Spruce ever again if I had wanted a one-price dealer, I d go to Carmax where they advertise their policies clearly and without rudeness. I was so angry when I left that I m surprised I didn t get a ticket leaving the parking lot.
My Subaru has treated me so well. Blue Spruce didn t. I still haven t found a car, and now I m wondering if I should just keep this one until the kids are in high school and we move out of the Springs.

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