Won t let me cancel though I already have insuranc...

Won t let me cancel though I already have insurance. They said the cancellation date passed and we were made aware but no one on my staff received any kind of notice to cancel. Very sketchy and uncooperative. Said they could potentially waive my insurance if I sent them proof I already had insurance and I did. Called a week later for them only to tell me they never received it although I confirmed with the agent several times. Super sketchy. The worst.