When I arrived at the dealership, Ashley informed ...

When I arrived at the dealership, Ashley informed me that it would take an hour to change my car's oil and rotate the tires due to not having that many mechanics at this time. I informed her that I had stopped at the upper shop on the hill and that there were several employees just standing around talking. We went and sat down. Just a few minutes past and Ashley came to me and stated that she them take my vehicle to the upper shop and that it would be ready shortly.
While waiting, several other people with vehicle there for oil change stated that they never get out under an hour. Thirty minutes later Ashley came and got us stating that my vehicle was ready.
**Thank you Ashley for taking care of your customers and dong the right thing** This employee went the extra mile to take care of us, "THANKS".

Mark Houser