Margie Madsen

Review of Nicely Done Kitchens

It s hard to know where to begin with so many posi...

It s hard to know where to begin with so many positive things to say about our experiences with this company! From beginning stages of planning to the ending stages of a beautifully completed kitchen, NDKB has been honest, reliable, fair and extremely detail-oriented. Their products are of high quality and the installation of those products went above and beyond our expectations.
Our designer, Jackie Lluy, took a great amount of time and consideration to understand our needs and wants when we decided to remodel our kitchen. She listened carefully and offered her professional and personal opinions when we asked for it. She was never overbearing, but she always had good ideas and suggestions that enhanced our kitchen design. Her advice was sound; it came from a wealth of experience in design and a vast knowledge of the products that NDKB offers. While refining our design, she accepted and incorporated suggestions made by my adult daughter, who had great vision and forethought. Jackie is truly a team player and worked hard to get it just right .
Jackie understood the construction process and visited our house often to ensure that all details were attended. Although very busy during the spring months, Jackie was available to answer our questions and update us when our timeline of completion changed for reasons outside of her control. Jackie tried to help us stay within our budget by re-using an existing island and when we noticed that it did not flow well with the new cabinets after they were installed, Jackie immediately helped us remedy the situation by ordering a new island cabinet without question or reproach! We were extremely pleased with her professionalism, honesty and integrity and could not have asked for a better designer/planner/overseer for our kitchen remodel. We consider Jackie a true treasure and a now a friend!
Special mention should go to the team of contractors w/whom Jackie worked closely throughout our project to fit the pieces together well. Jackie meticulously coordinated efforts between the specialty contractors so that the production timeline stayed on track and communicated well with us every step of the way. Steve, the contractor s team leader, is of impeccable character, integrity, knowledge and skilled workmanship and organized and led the team of contractors to complete the work on our kitchen in a timely and competent manner. Steve does not suffer fools and works with only skilled, dedicated, competent contractors. His crew did an excellent job and worked diligently each day. In addition to their incredible workmanship, the crew were pleasant people to be around!
It s also vitally important to note that during the spring and summer months, the crew took all necessary precautions to ensure a safe environment during the COVID19 viral spread. When a crew member found that he had been exposed to a friend, who had been exposed to the virus, the crew member was not allowed on any job site for 14 days!
Finally, we felt very comfortable leaving our house keys with Jackie, Steve and his crew to tend to any work that needed to be done while we were away from our house. The entire crew and staff at NDKB are honest and trustworthy!
Our remodeled kitchen is truly our dream kitchen that came to life! We highly recommend NDKB (especially Jackie, Steve and crew ) for your remodeling project!

~ Dave & Margie Madsen