Called for a quote on an iPod touch 4g headphone j...

Called for a quote on an iPod touch 4g headphone jack. The man there told me the headphone jack had to be soldered in- which isnt true, its a plug in component. I was quoted 140.00. I pointed out that I saw a youtube video that showed the jack simply plugged into the board...they still disagreed.

Anyways, I sent it in to a website that operates locally and had it back in 2 days. The repair cost 59.99 through the website, and they confirmed that it was not a part that required soldering.

I understand that this place has overhead to pay for, but they shouldn't have to lie to customers to cover it. If it wasn't a lie, it was ignorance and that's just as bad. Not impressed.