Jon Allan

Review of Brasstech

Beware - all warranty replacements require you to ...

Beware - all warranty replacements require you to purchase a new replacement through a local dealer; wait for shipment, send damaged unit back, wait for ever for credit to be issued... BAD CUSTOMER EXPERIENCE. For the extravagant price that both Ginger Bath and NewportBrass cost, replacement for manufactured defects should NOT require the customer to buy the replacement product !!!

I will never purchase from is manufacture again...