Kai Foyen

Review of Newcastle Skoda

Do not buy an "approved" used car from them. I bou...

Do not buy an "approved" used car from them. I bought a <3 year old Fabia to use as a driving instructor vehicle. The car had a slight rattle on start-up on a cold morning which developed to a serious rattle in the gear-box over the space of 2-3 months.
They said that they did not know what the problem was without taking the gear-box out which I would have to pay for even though my local mechanic was 99% certain that it was a flywheel issue. Even if it was to be found to be a manufacturer fault I was not going to be refunded for the labour cost!
I was offered a full refund for the car, a solution which they know full well that i can't take advantage of due to dual-controls being fitted and time lost for work. I was told that they wouldn't repair the car as it would be too expensive to them!!
All I wanted was for them to put right the fault that I bought the car with but they absolved themselves of any responsibility. Do not trust.