Carmen Halic

Review of Petit Ermitage, a L'Ermitage H...

Horrible service! I booked a room to celebrate my ...

Horrible service! I booked a room to celebrate my Birthday in this amazing place. I organized a dinner of 6 ,booked 2 days in advance. I arrived at the hotel,I checked in,I ve put all my guests on the list,all was set and clear. When my guests arrived,I got an answer from the hostess that I don t have a table and the only solution is if I hang out with my friends around the pool area. They tried to fix a sitting place there but after 10 min they said another guests have arrived so we have to move again. Shame on service,it s very poor and they are all messed up! I m well traveled and never had such a bad experience . If there s an upscale location,please have an upscale service as well!