Lived in Rossbrooke during my undergrad in 2012 an...

Lived in Rossbrooke during my undergrad in 2012 and a few things to note. I'm only posting now, because I've had clients at my work live here and have heard many complaints. I don't think it's right for this company to treat their tenants this way; with that said, I'm helping out any potential tenants by sharing my experience.

1) When I first moved in my SO and I could smell something off in our bathroom, but we figured the previous tenants may have not cleaned so we started cleaning ourselves. The fan was really dirty and as my SO is cleaning a TALON caught onto the scrub he was using. THERE WAS A DEAD BIRD IN MY BATHROOM FAN. Called maintenance and the guy came. He retrieved the dead body, but DID NOT CLEAN at all! Gross.

2) Laundry facilities are filthy, ancient washers and dryers, and normally out of order. I ended up lugging my laundry to my college where I had friends living in the dorms and just did it there every week.

3) NUMBER 1 REASON WHY YOU SHOULD NOT MOVE HERE. THEY WILL SCREW YOU OVER!

It was near the end of my lease (June) and have not received any notices or anything about renewing my lease. I had plans to move closer to school, so I wanted to make sure I had this situation handled. I call in April to see what's going on and they claimed that they mailed me a notice in the mail mid-February. Apparently, If I didn't reply they would automatically re-new my lease. HOW CONVENIENT FOR THEM. Of course, I told them I never received this so called letter in my mail, but I had missed the deadline by a week so I was forced to dish out 2 months rent to break the lease. THEY DID NOT HELP ME AT ALL AND DO NOT CARE IF THEY RUIN YOU FINANCIALLY.

Fact, Hendersen-Webb only cares about $$ and not their tenants. THIS IS NOT JUST ME. I HAVE MET MANY OTHERS WHO HAVE DEALT WITH HEN-WEBB SCAMMING THEIR TENANTS TO BREAK THE LEASE. This is only my experience, but as you can tell from the reviews, not the best place to live.