Jessica Welch

Review of Alta Bates/Summit Medical Cent...

My mother was admitted to Alta Bates with sepsis s...

My mother was admitted to Alta Bates with sepsis secondary to PNA. She was in and out of ICU r/t fluid overload, low O2 sats, afib and heart failure. During this 10 day stay, she had a significant fall, causing skin tears and bruising. This occurred when she repeatedly pressed the call light with no response and attempted to get up on her own as she needed to use the commode. She was left sitting in her own feces on the floor for 20 min.
When a charge nurse questioned why a family member was staying overnight with my mother, my sister mentioned the fall. The charge nurse became irate and denied that my mom had fallen, stating there was no documentation of a fall.
We had my mother transferred to Stanford where she has received excellent care and recovering. AVOID ALTA BATES! POOR NURSING CARE, DIRTY ROOMS, UNPROFESSIONAL.